Logistics Associate
Job description
ROLE OVERVIEW The successful candidate will be responsible for supporting the smooth and efficient running of day-to-day warehouse and logistics activities. The role will involve coordinating with customers and internal stakeholders while helping to ensure a consistently high standard of service.
We are looking for someone highly organised, detail-focused and confident handling administrative tasks and computer-based systems. Strong communication skills and the ability to manage multiple priorities will also be important.
Working primarily within a warehouse environment and based in West London, the role will involve close interaction with commercial, finance and operational teams, ensuring processes, procedures and systems are maintained and improved. There will also be regular collaboration with colleagues across the wider European operation.
DUTIES AND RESPONSIBILITIES
Warehouse & Logistics Operations
Support the daily operation of the logistics and warehouse department
Conduct daily inspections of incoming materials, supplies, and equipment, verifying delivery documentation against purchase orders
Inspect shipments for damage or defects and report any issues to the manager and/or sales team
Manage inventory and coordinate stock movements, including customer IT Asset Management (ITAM) services
Maintain accurate records for:
Warehouse inventory
Inbound deliveries
Outbound shipments
Export licenses
Shipping & Coordination
Coordinate outbound shipments with internal teams and external freight partners
Liaise with freight providers to obtain shipping quotations for the sales team when required
Assist with the safe movement and storage of inventory in accordance with company guidelines
Compliance & Standards
Ensure compliance with company policies, procedures, quality standards, and health & safety regulations
Maintain awareness and adherence to health & safety and fire safety procedures
Support warehouse organisation and cleanliness, including workstation standards
Assist with general facilities management tasks, including warehouse upkeep and waste services Cross-Functional Support
Collaborate with internal departments to ensure efficient operational processes
Assist the UK/US Account teams in resolving escalated sales issues when required
Provide operational support as needed across the business as requirements evolve
REQUIREMENTS
Secondary School graduate or above with 3–5 years of experience in a logistics, warehouse, or operational support role
Proficiency with Microsoft Office (Excel, SharePoint, etc.) and stock management systems
Excellent organisational skills with high attention to detail
Reliable and punctual, with the ability to manage daily inbound and outbound shipments
Strong written and verbal communication skills in English are required
Excellent interpersonal skills and communication with all levels of management
Reach-truck forklift license is beneficial but not required